Very good. I saw a new hygienist today, Gemma was very pleasant and took time to explain best practice for me going forward. Lorraine on reception was very helpful as always and was happy to help me complete my insurance paperwork – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?