Not great on the day as the hygienist was running late due to traffic issues. Helpfully John Brasier swapped round to see me early but the hygienist could not see me so I had to arrange another appointment. – How would you describe your overall experience?

• 8/10 – How useful are our communications and booking systems?
• 2/10 – How well did we keep to time today?
• 8/10 – How did you rate your welcome into the practice today?
• 8/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?