Unfortunately my comments may come across as negative but my circumstance's make life very tricky, added to which there was a very rude white ‘vending machine’ van parked in the disabled bay, who when challenged was rude. The lift isn’t large enough to take my scooter and thirdly you do not have a disabled toilet!! Apart from that as always John and Lois were fab…. – How would you describe your overall experience?

• 8/10 – How useful are our communications and booking systems?
• 6/10 – How well did we keep to time today?
• 5/10 – How did you rate your welcome into the practice today?
• 5/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 7/10 – How happy are you to recommend us to friends & family?