I was told by two of the dentists that my crown would cost £2000. When I came to pay for it . The first charge cost me £1788.30. I assumed this was the full cost yet when I came to have the crown put on I paid another £612. The total cost was £2400.30. £400 more than expected. The first dentist told me the cost of an implant and telling me that a crown and root canal would cost £2000. I don’t think they gave me a plan. I wasn’t feeling 100% but did query the total cost . The receptionist was new so couldn’t explain why it had cost more than I was quoted. I am not sure if the 10% for being a member of the plan was taken into consideration. I have spent an awful lot of money at Portmore and always received a plan. This time I didn’t have a plan but I was definitely told it would be £2000. Could you please check this. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 2/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?