Very Good. – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 5/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
Richard – 04 Feb 16

Hi Richard,
Our apologies that you were kept waiting today between your appointments. Unfortunately Dr Brazier was dealing with an emergency but I agree we should have kept you informed. We will do our very best to ensure this does not happen again in the future.
Kind regards
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Lorraine Hills
Naomi Maynard –