Overall very pleasant (as pleasant as a dental appointment can be). Friendly staff and consultants – How would you describe your overall experience?

  • 10/10 – How useful are our communications and booking systems?
  • 6/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 8/10 – If treatment has been recommended today how well was it explained?
  • 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 8/10 – How did you rate the comfort of your treatment today?

– 20 Apr 16

Person’s avatar

Hi Kanwaldeep

Thank you for taking the time to give us your feedback - it is much appreciated.

I see that you rated us 6/10 for timekeeping - huge apologies if we kept you waiting yesterday, sometimes there is a 'knock-on effect' to our whole day if our first patients arrive a little late.

We try wherever possible to run on time - I do hope this did not cause you any inconvenience.

Have a wonderful day

Very best
--
Nikki Berryman

Nikki Berryman –