Very good – How would you describe your overall experience?

  • 8/10 – How useful are our communications and booking systems?
  • 10/10 – How well did we keep to time today?
  • 8/10 – How did you rate your welcome into the practice today?
  • 7/10 – If treatment has been recommended today how well was it explained?
  • 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 8/10 – How did you rate the comfort of your treatment today?

– 21 Apr 16

Person’s avatar

Hi Mel

Thank you so much for taking the time to give us feedback, we rely on this to help us to improve the service we provide for our patients.

You mentioned a better explanation of treatment options would be useful, can we arrange a convenient time for a phone-call with our Treatment Coordinator to discuss this? I just want to make sure you are 100% happy with the treatment that we have recommended and that you fully understand the risks & benefits involved.

Thanks again for taking the time to complete the survey, it is much appreciated.

Very best wishes
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Nikki Berryman
Business Development Manager

Nikki Berryman –