• 10/10 – How useful are our communications and booking systems?
  • 9/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 10/10 – If treatment has been recommended today how well was it explained?
  • 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 8/10 – How did you rate the comfort of your treatment today?

– 22 Apr 16

Person’s avatar

Hi Emily

Thank you for taking the time to complete our survey, it's really valuable to us as this is how we improve our service to our patients.

I see you scored us 8/10 for 'comfort of treatment' - what do we need to do at your next visit for it to be 10/10?? (it is important to us that your treatment at the practice is as comfortable as possible).

Thanks again for giving us the feedback, it is much appreciated.

Very best wishes
--
Nikki Berryman
Business Development Manager

Nikki Berryman –