• 10/10 – How useful are our communications and booking systems?
  • 5/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 8/10 – If treatment has been recommended today how well was it explained?
  • 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 10/10 – How did you rate the comfort of your treatment today?

– 10 May 16

Person’s avatar

Hi Katie

Thank you for taking the time to give us your feedback, we really appreciate it.

Apologies for keeping you waiting yesterday, sometimes if previous patients turn up a couple of mins late it can have a 'knock on' effect on our whole session. We try our best to run to time wherever possible as we understand it can be frustrating for patients to be kept waiting, especially if they have to go back to work.

Look forward to seeing you at your next visit.

Best wishes
--
Nikki Berryman

Nikki Berryman –