• 7/10 – How useful are our communications and booking systems?
  • 9/10 – How well did we keep to time today?
  • 9/10 – How did you rate your welcome into the practice today?
  • 8/10 – If treatment has been recommended today how well was it explained?
  • 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 9/10 – How did you rate the comfort of your treatment today?

– 31 May 16

Person’s avatar

Morning Iain

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we provide for our patients.

I note you rated us 7/10 for communications/bookings, what would we need to do in order for you to rate us 10/10 in this area? Your suggestions would be really valuable.

Thanks again for your time

Best wishes

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Nikki Berryman

Nikki Berryman –