The Response to my initial enquire via email and booking was really quick . Naomi was also very friendly and polite on my arrival, she explained the following steps. Lauren was brilliant and she did a great job. I found the practice really clean and well decorated. The post treatment card in the post is a big +++++ Very good. Thank you all – How would you describe your overall experience?

  • 9/10 – How useful are our communications and booking systems?
  • 9/10 – How well did we keep to time today?
  • 9/10 – How did you rate your welcome into the practice today?
  • 9/10 – If treatment has been recommended today how well was it explained?
  • 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 9/10 – How did you rate the comfort of your treatment today?

– 23 Jun 16

Person’s avatar

Also, please ignore the 'Diane' - apoligies - typo!!
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Nikki Berryman

Nikki Berryman –

Person’s avatar

Hi Priscilla

Hi Diane

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we provide for our patients.

Thank you also for your wonderful comments, I will pass this onto the team :)

Regarding our fees, I feel these reflect the standard of dentistry and service that we provide. We do invest a lot of money into the practice and into team training and development which in turn ensures that our patients receive the very best of care. We do offer a monthly payment plan which enables our patients to budget for their routine maintenance such as examinations & visits to the hygienist. The membership plan also provides patients with a 15% discount on any treatment needed, if you would like to join the plan, please give Naomi a call and she will happily organise this for you.

Thank you again for your response and if you require any further help, please do not hesitate to contact me at the practice.

Have a great day.

Best wishes
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Nikki Berryman

Nikki Berryman –