In for a CT head scan, all explained and carried out quite efficiently. – How would you describe your overall experience?

  • 8/10 – How useful are our communications and booking systems?
  • 5/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 9/10 – If treatment has been recommended today how well was it explained?
  • 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 10/10 – How did you rate the comfort of your treatment today?

– 23 Jun 16

Person’s avatar

Hi Diane

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we provide for our patients.

I'm so sorry you were kept waiting a little longer than anticipated, we really do endeavour to run to time wherever possible. Sometimes it can take a bit longer to process & analysis the scans that's all. Huge apologies that were feeling a bit concerned, not our intention at all.

Thank you also for your kind comments, I will pass this onto the team.

Have a great day.

Best wishes
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Nikki Berryman

Nikki Berryman –