I always recommend this practice I have never had any issues. – How would you describe your overall experience?

  • 10/10 – How useful are our communications and booking systems?
  • 10/10 – How well did we keep to time today?
  • 5/10 – How did you rate your welcome into the practice today?
  • 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 10/10 – How did you rate the comfort of your treatment today?

– 29 Jun 16

Person’s avatar

Morning Catherine

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for your kind comments and wonderful ratings, I will pass this onto the team.

Regarding the welcome, we do pride ourselves on ensuring our patients have a warm welcome into the practice, what could we have done better? Were you referring to your feelings about the TV or news programmes? We do try to accommodate patient preferences where possible, and most patients have advised they prefer the radio rather than the TV. However, we do have a full range of newspapers daily for patients who wish to catch up on the news. Your opinion is valued and I will bring this up as a point of discussion at our next team meeting.

Have a great day

Best wishes

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Nikki Berryman

Nikki Berryman –