I am an extremely nervous patient and everything possible was done to put me at ease. Going to the dentist is never going to be an enjoyable experience for me but I was so grateful for the service and attention I received from the moment I got there. Eben did a fantastic job and I have asked reception to give a special thank you to the dental nurse who was so calm and reassuring throughout. I was dreading the appointment and they allayed my fears. – How would you describe your overall experience?

  • 10/10 – How useful are our communications and booking systems?
  • 10/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 8/10 – How did you rate the comfort of your treatment today?

29 Jun 16

Person’s avatar

Hi Elaine

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for your very kind comments and wonderful ratings, I will pass this onto the team. I'm so pleased that you were made to feel comfortable and happy, we try our very best to look after nervous patients.

Have a great day

Best wishes
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Nikki Berryman

Nikki Berryman –