Overall - good, but no one was there to greet me, there was also no paper to read though that is not so important) – How would you describe your overall experience?

  • 9/10 – How useful are our communications and booking systems?
  • 8/10 – How well did we keep to time today?
  • 0/10 – How did you rate your welcome into the practice today?
  • 9/10 – If treatment has been recommended today how well was it explained?
  • 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 9/10 – How did you rate the comfort of your treatment today?

– 30 Jun 16

Person’s avatar

Morning David

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

I know that Dr van der Walt has called you himself this morning regarding your feedback. Just to let you know, we will also be putting a sign on reception to let early patients know that we are in a team meeting. If I can be of further assistance, please do not hesitate to give me a call.

Have a great weekend.

Best wishes
--
Nikki Berryman

Nikki Berryman –