Very good all staff very nice. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 5/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Amy – 11 Aug 16
Hi Amy
Just a quick email to follow up on your query about having some bits and bob to hand to entertain our little patients when they visit the practice.
We have recently purchased some pens, crayons and colouring in books and have made these into gift bags for children who attend the practice - just a little something to keep them occupied if they are waiting.
Hope this helps
Very best wishes
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Nikki Berryman
Nikki Berryman –
Hi Amy
Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.
With regards to children's toys/activities etc, good point, I will bring this up at the next team meeting.
Thanks again
Best wishes
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Nikki Berryman
Nikki Berryman –