- 9/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 6/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
Andrew – 22 Aug 16
Hi Mr Giles
Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.
I noted you rated us 6/10 for 'comfort', I would like to have a follow-up chat with you about this please; just to ensure that we understand your concerns and are able to make your future visits are 10/10 comfortable!! I have left a message with you today and if you could call me back at your earliest convenience I would be very grateful.
Very best wishes
Nikki
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Nikki Berryman
Nikki Berryman –