very good indeed ,except I was charged £104 for cleaning which took 15 minutes ! that is £400 an hour rate ,it may be reasonable for many but I am retired now and it is equal to one week of pension ! I have to stop doing this now . – How would you describe your overall experience?

  • 10/10 – How useful are our communications and booking systems?
  • 10/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 10/10 – If treatment has been recommended today how well was it explained?
  • 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 10/10 – How did you rate the comfort of your treatment today?
  • 10/10 – How happy are you to recommend us to friends & family?

01 Sep 16

Person’s avatar

Morning Mr Mackee

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we provide for our patients.

I will call you this morning to discuss your feedback in more detail, however, the total fee charged was not just for a cleaning it was for your dental treatment as well.

Thank you again

Very best wishes
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Nikki Berryman

Nikki Berryman –