I had to wait a long time to check the in. The hygienist recommended a trial bicarbonate whitening - when l went to book it the receptionist knew nothing about it. – How would you describe your overall experience?

• 7/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 7/10 – How did you rate your welcome into the practice today?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?