Fair – How would you describe your overall experience?

  • 4/10 – How useful are our communications and booking systems?
  • 8/10 – How well did we keep to time today?
  • 6/10 – How did you rate your welcome into the practice today?
  • 4/10 – If treatment has been recommended today how well was it explained?
  • 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 6/10 – How did you rate the comfort of your treatment today?
  • 3/10 – How happy are you to recommend us to friends & family?

– 16 Nov 16

Person’s avatar

Hi Mr Mason

Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we offer to our patients.

I would really like to have a phone conversation with you to discuss your feedback in a lot more detail. It is our aim at Portmore to ensure everyone is 100% satisfied and very happy with their treatment. Following my initial call this morning, I have left a message with you, please feel free to contact me at the practice, at any time. My practice email address is nikki@portmoredental.co.uk.

I look forward to hearing from you.

Kind regards

Nikki

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Nikki Berryman

Nikki Berryman –