All staff were extremely friendly and helpful – How would you describe your overall experience?

  • 8/10 – How useful are our communications and booking systems?
  • 10/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 8/10 – If treatment has been recommended today how well was it explained?
  • 5/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 10/10 – How did you rate the comfort of your treatment today?
  • 10/10 – How happy are you to recommend us to friends & family?

– 25 Nov 16

Person’s avatar

Hi Christine

Thanks for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for the wonderful ratings.

With regards to your comment about somewhere to hang outside clothes, we did try this once but most patients felt they wanted to take personal belongings into the surgery with them, where they can hang them behond the door. However, there is an umbrella stand in the waiting area. I will bring this up again at the next team meeting and let you know what we decide.

Thank you for taking the time to give us your feedback, it really does help us to move the practice forward.

Have a great day.

Best wishes

Nikki
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Nikki Berryman

Nikki Berryman –