- 9/10 – How useful are our communications and booking systems?
- 7/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 9/10 – How happy are you to recommend us to friends & family?
Thomas – 08 Dec 16
Hi Thomas
Thank you for taking the time to give us your fedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient. I do however note your rating for our time keeping, and do apologise if we kept you waiting. Sometimes if the first patient of the session arrives a little late it throws us out for the whole day, but huge apologies, we hate to keep our patients waiting.
Have a wonderful Christmas
Best wishes
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Nikki Berryman
Nikki Berryman –