Perfect and felt relaxed throughout. – How would you describe your overall experience?

  • 10/10 – How useful are our communications and booking systems?
  • 7/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 10/10 – If treatment has been recommended today how well was it explained?
  • 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 10/10 – How did you rate the comfort of your treatment today?
  • 10/10 – How happy are you to recommend us to friends & family?

– 08 Dec 16

Person’s avatar

Hi Karen

Thank you for taking the time to give us your feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for wonderful ratings, I'm so pleased your first experience with us was a positive one. I do note, however, the 7/10 rating for our time keeping. I do apologise if we kept you waiting, not our intention at all, we understand that patients time is precious and try our best to keep to time wherever possible.

Thank you again for the feedback, and I do hope that your journey with us continues to be of a high standard.

Very best wishes for a wonderful Christmas

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Nikki Berryman

Nikki Berryman –