Very very good – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Yvonne – 06 Jan 17
Dear Yvonne
Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
Thank you also for the lovely comments and wonderful ratings, I will pass these onto the team. I'm so pleased to know that you are a happy patient.
In terms of the waiting room seats, how/why do you find them uncomfortable, what in particular do you feel needs to be improved?
Have a great day.
Best Wishes
Nikki
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Nikki Berryman
Nikki Berryman –