- 6/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Katie – 06 Feb 17
Hi Katie
Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to do in order for you to rate us 6/10 for 'welcome'? We routinely get extremely high ratings for this section and I'd like some more feedback on this particular aspect of your experience.
Have a great day
Best wishes
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Nikki Berryman
Nikki Berryman –