John and his assistant were great, but prep for Crowns is never going to be a pleasant experience. – How would you describe your overall experience?

  • 9/10 – How useful are our communications and booking systems?
  • 10/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 10/10 – If treatment has been recommended today how well was it explained?
  • 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 7/10 – How did you rate the comfort of your treatment today?
  • 10/10 – How happy are you to recommend us to friends & family?

– 17 Mar 17

Person’s avatar

Hi Clive
Thank you for taking the time to give us your feedback, it is very much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient. With regards to your incline in the chair, we will always try to be accommodating as possible to ensure your comfort, however, if treatment needs to be carried out, we do require patients to be tilted back slightly. I hope the session was comfortable.

Have a great weekend

Best wishes

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Nikki Berryman

Nikki Berryman –