Very good as always. The only problem I had was a ten minute wait which is really not a problem with newspapers to read in the waiting area. – How would you describe your overall experience?

  • 10/10 – How useful are our communications and booking systems?
  • 8/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 10/10 – If treatment has been recommended today how well was it explained?
  • 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 10/10 – How did you rate the comfort of your treatment today?
  • 10/10 – How happy are you to recommend us to friends & family?

– 24 Mar 17

Person’s avatar

Hi Keith

Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we offer to our patients.

I'm so sorry we kept you waiting a little, I really appreciate your patience and understanding. We really hate to keep our patients waiting, but on the odd occasion it done happen.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Have a great week.

Best

Nikki
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Nikki Berryman

Nikki Berryman –