- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Gavin – 31 May 17
Dear Gavin,
Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we offer to our patients. Thanks also for the mostly wonderful ratings, I'm so pleased to know that you are a happy patient. With regards to your rating of 7/10 for the patient lounge in terms of cleanliness, relaxation and calm- what would we need to improve on in order for you to rate us 10/10?
Best Wishes,
Naomi
Naomi Maynard –