As pleasant as a visit to the dentist can be. The 5 rating on comfort was related to the necessary treatment by the hygienist. I am happy with the treatment! If I flossed more often she would not have to work so hard! No complaints! – How would you describe your overall experience?

  • 8/10 – How useful are our communications and booking systems?
  • 10/10 – How well did we keep to time today?
  • 9/10 – How did you rate your welcome into the practice today?
  • 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 5/10 – How did you rate the comfort of your treatment today?
  • 8/10 – How happy are you to recommend us to friends & family?

– 07 Jun 17

Person’s avatar

Dear Valerie,

thank you for taking the time to complete our survey and we are glad you are generally a happy patient.

Our hygienists are very thorough and I am glad to hear that you are happy with the final outcome of the hygiene visit, like you said sometimes it can be a little uncomfortable to do a thorough job. Next time please to let the treating clinician know during treatment and we will do everything we can to ensure you are more comfortable.

Best wishes,

Katie
Treatment Coordinator

Katie –