Very well looked after. Friendly staff. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 6/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
Mario – 07 Jun 17
Dear Mario,
Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.
We are so sorry you were not comfortable during your recent appointment. We do have neck and back support pillows to help make our patients more comfortable when they are in the dental chair. Next time, please let us know if you are experiencing any discomfort and we will be sure to provide you with one. It is our aim to make your experience here as pleasant as possible.
Thank you again for your feedback and for the mostly nice ratings.
Best wishes,
Katie
Treatment Coordinator
Katie –