Excellent – How would you describe your overall experience?

  • 10/10 – How useful are our communications and booking systems?
  • 10/10 – How well did we keep to time today?
  • 10/10 – How did you rate your welcome into the practice today?
  • 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 10/10 – How did you rate the comfort of your treatment today?
  • 8/10 – How happy are you to recommend us to friends & family?

– 23 Aug 17

Person’s avatar

Dear Carolyn,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

With regards to your feedback about the waiting lounge being hard to navigate when full, we are hoping to get the whole waiting area refurbished later in the year which will hopefully help improve your experience here.

Best wishes,

Katie
Treatment Coordinator

Katie –