Excellent – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 4/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Lesley – 09 Sep 17
Dear Lesley,
Thank you for taking the time to give us feedback, its great to hear you are a happy patient! and really does help us to improve the service we offer to our patients.
With regards to the comfort of your treatment, is there any particular reason this wasn't great for you on this occasion or any way we can improve this part of the experience for you at your next visit?
Best wishes,
Naomi
Treatment Coordinator
Naomi Maynard –