Good - friendly staff. However it was not explained to me that an XRay I had to have would cost £50. On top of the hygienist and dental check up, I paid £156. This seems to me very expensive indeed. So I think communication could be better and you should look again at your prices to ensure they are regarded as value for money , not extortion. – How would you describe your overall experience?
- 5/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 6/10 – How did you rate your welcome into the practice today?
- 5/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
John – 28 Sep 17

Dear John,
Thank you for taking the time to give us feedback.
Our Practice Manager, Nikki Berryman, is going to give you a call later this afternoon as she would like to discuss your comments and concerns with you.
Best wishes,
Katie
Treatment Coordinator
Katie –