As a scardy cat patient , It wasn't partucularly pleasant but that's not any failt of the terrific team at Portmore. I just don't cope with the drill etc very well. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 7/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Suzanne Fox – 10 Oct 17
Dear Suzanne,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
I am very sorry to hear you experienced discomfort during your appointment. Next time please do let the treating clinician know during treatment and we will do everything we can to ensure you are more comfortable. If it is the noise of the drill which you find most unsettling, we can provide you with a noise-cancelling headset.
Best wishes,
Katie
Treatment Coordinator
Katie –