Always great going to Portmore especially having a quick chat with Eben, Stygies and John. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Gilliam – 12 Oct 17
Dear Gilliam,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
In terms of the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?
I also just want to ensure that you know that we do having parking so you do not need to park and walk from Morrisons.
Best wishes,
Katie
Treatment Coordinator
Katie –