Excellent – How would you describe your overall experience?

  • 9/10 – How useful are our communications and booking systems?
  • 9/10 – How well did we keep to time today?
  • 9/10 – How did you rate your welcome into the practice today?
  • 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 9/10 – How did you rate the comfort of your treatment today?
  • 8/10 – How happy are you to recommend us to friends & family?

– 20 Oct 17

Person’s avatar

Dear Aliza,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Regarding your rating for the patient lounge, we are happy to say that we are completely redesigning our patient lounge over the winter holidays to optimize our patients' comfort and experience while at our practice.

Best wishes,

Katie
Treatment Coordinator

Katie –