Absolutely fine. – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Adele Keeler-Clarke – 17 Jan 18
Dear Adele,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
With regards to your rating for our communications and booking systems, what would we need to change/improve on, in order for you to rate us 10/10?
With regards to your rating for explanation of treatment, did you feel the explanation not detailed enough?
Best Wishes,
Katie
Treatment Coordinator
Katie –