• 8/10 – How useful are our communications and booking systems?
  • 10/10 – How well did we keep to time today?
  • 9/10 – How did you rate your welcome into the practice today?
  • 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 8/10 – How did you rate the comfort of your treatment today?
  • 8/10 – How happy are you to recommend us to friends & family?

– 27 Mar 18

Person’s avatar

Dear David,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

We always try out best to see patients that are in pain or have an emergency within 2 business days, if not on the same day.

As they have a very large and loyal patient base, your clinician does book out a few weeks for routine check ups. May I suggest that we schedule your routine appointments when you are in the practice?

Best Wishes,
Katie
Treatment Coordinator

Katie –