Dental visits are always tinged with anxiety - but I am pretty relaxed with putting my teeth in the care of your staff. – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Guy – 05 Apr 18
Dear Guy,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients. Thank you for the wonderful comment. I am delighted to know that you are a happy patient!
With regards to receiving feedback requests, I see that only one has been sent to you recently. We have to request feedback from our patients after we visit them in order to comply with CQC regulations.
Courtesy email and/or text appointment reminders are automatically sent out 48 hours prior to the appointment time. If you would no longer like to receive email or text reminders, please let me know and I will be happy to change the settings.
Best Wishes,
Katie
Treatment Coordinator
Katie –