- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Claire – 20 May 18
Dear Claire,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the nice ratings. Out of interest, what would we need to change/improve on in order for you to rate us 10/10 in the communications and booking systems category?
Best Wishes,
Katie
Treatment Coordinator
Katie –