A great experience for my first appointment. Amazing modern technology compared to my previous dentist & very professional. – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Emma – 27 Jul 18
Dear Emma,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
With regards to your rating for explanation of treatment, did you feel the explanation not detailed enough? Would you like us to give you a call to clarify anything?
Best Wishes,
Katie
Treatment Coordinator
Katie –