- 10/10 – How useful are our communications and booking systems?
- 7/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 7/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Jenna Ward – 16 Aug 18
Dear Jenna,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
There seems to be some confusion about the discount we offered as a courtesy for a limited time for Zoom! Whitening.
I will would like to discuss this as well as Practice Plan with you in more detail. Is there a time today or next week which would be best for me to reach you by phone?
Best Wishes,
Katie
Treatment Coordinator
Katie –