Efficient and professional as ever. – How would you describe your overall experience?

  • 10/10 – How well did we keep to time today?
  • 5/10 – How did you rate your welcome into the practice today?
  • 10/10 – If treatment has been recommended today how well was it explained?
  • 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
  • 10/10 – How did you rate the comfort of your treatment today?
  • 5/10 – How happy are you to recommend us to friends & family?

– 10 Sep 18

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Dear Carla,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

We are sorry to hear you did not feel you were warmly greeted when checking in for your appointment! Melanie now works part-time and it sounds like Mandy was on lunch when you first arrived but you will be happy to know both Melanie and Mandy are still here, charming our patients.

Best Wishes,
Katie
Treatment Coordinator

Katie –