• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Very good as usual – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 9/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 8/10 – If treatment has been recommended today how well was it explained?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Great. Well done! – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

This was my sons first hygienist appointment, D was fantastic with him and explained everything and let him look and touch the equipment so he wasn’t scared about what was going to happen. One happy 4 year old = one happy mummy! – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 6/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Very pleasant, the staff are always helpful and friendly. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Efficient and professional as ever. – How would you describe your overall experience?

• 10/10 – How well did we keep to time today?
• 5/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 5/10 – How happy are you to recommend us to friends & family?

I was disappointed. My purpose was to whiten my teeth so that my dental implants can be matched to them when fitted. Lois told me that the home whitening solution was not sufficient because of my age and the loss of tooth enamel. I therefore needed Zoom whitening. After the treatment the first thing that was said was "well it wasn't a complete disaster". I hadn't been expecting a disaster of any sort. I then felt tat I was rushed out before I could gather my senses. I didn't expect film star teeth, just white looking instead of yellow. I feel I have paid a lot of money (£567) for very little. – How would you describe your overall experience?

• 8/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 8/10 – How did you rate your welcome into the practice today?
• 5/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 6/10 – How happy are you to recommend us to friends & family?

Lara saw and treated me on an emergency basis, and I could not be more grateful. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Amazing and relaxed – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Faultless service. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

First Class as always – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

As good as a visit to the dentist can be! I very much appreciated being seen so quickly for my minor emergency (cap came of an implant and needed to be glued back) Everyone in the practice is very pleasant. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

I appreciate the professional, gentle and friendly treatment, the explanations which are clear and helpful and all the very pleasant staff involved in reception. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Excellent – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

As always a warm and friendly welcome at reception, treatment thorough and efficient another good experience at portmore dentists, Ann. Arran – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

The cost of the dental hygienist is far too expensive. I was taken aback to be charged £70 for a 15 minute appointment. Jess got in at 2.05 and was out by 2.18. £70 for 15 minutes equates to £280 for an hour - this is more than a private surgeon charges. Had we taken Jess to the hygienist at the orthodontist upstairs, it would have been substantially cheaper. The charges need to be clearly displayed in the practice, particularly since the cost is almost double of what any other dentist surgery charges. I am very unhappy. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 7/10 – How well did we keep to time today?
• 7/10 – How did you rate your welcome into the practice today?
• 5/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 0/10 – How happy are you to recommend us to friends & family?

I was referred to your surgery for specialist treatment. So I would not recommend it to my family as we have an excellent dental practice nearby. The last question in your survey is not really applicable in my case. – How would you describe your overall experience?

• 9/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 5/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

I think that the care and time I was given and reassurance through the procedure was excellent. I was very happy with the overall care – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

V Good – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

Romana and Mr Brazier were 11/10 on the day, very very good and so please pass on my thanks. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Expensive – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Exceeded my expectations – How would you describe your overall experience?

• 9/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Good – How would you describe your overall experience?

• 8/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Great! Thanks 😄 – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Excellent – How would you describe your overall experience?

• 9/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

Great – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 7/10 – How useful are our communications and booking systems?
• 4/10 – How well did we keep to time today?
• 8/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?

Fantastic, we all enjoy our visits. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 9/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Good but husband s appt with hygienist got ‘lost’ so time wasted – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Satisfactory. However thought the hygienist rushed it a bit. Appt not kept to time. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 4/10 – How well did we keep to time today?
• 6/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 7/10 – How did you rate the comfort of your treatment today?
• 7/10 – How happy are you to recommend us to friends & family?

Very friendly and professional staff which is very comforting which takes away any nervous feelings – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 8/10 – If treatment has been recommended today how well was it explained?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

Very good and she was respectful of my nervousness. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Good – How would you describe your overall experience?

• 9/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 8/10 – How did you rate your welcome into the practice today?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 6/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Ten out of ten. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

excellent – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 8/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?