Portmore Dental Office Reviews
Based on 3864 reviews and 3864 ratings our customers rate us 9.7/10.
Pretty good - arrived early and was seen early - everything explained well. – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 7/10 – How did you rate the comfort of your treatment today?
- 7/10 – How happy are you to recommend us to friends & family?
Stephen – 22 May 18
Dear Mr Curtis,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
I am very sorry to hear you experienced discomfort during your appointment. I am glad to know that you had an otherwise pleasant visit to our practice.
Best Wishes,
Katie
Treatment Coordinator
Katie –
I am a very nervous patient but thanks to the excellent staff I am always put at ease. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Kathryn – 22 May 18
Dear Kathryn,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Welcome was much better this time. sometimes in the past it hasn't always been. Everything went well today. John was as good as always – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Alexandra – 22 May 18
Dear Alexandra,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Port more Dental offer a professional and calming experience. Staff are ever friendly and helpful, treatment is planned and explained impeccably and Dr Brazier was a truly wonderful clinician, putting me at ease throughout the process. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Jackie – 21 May 18
Dear Ms Brown,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 7/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Joshua – 21 May 18
Dear Joshua,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
I was disappointed to note that you rated us 7/10 for your welcome into the practice, what would we need to improve upon in order for you to rate us 10/10?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Claire – 20 May 18
Dear Claire,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the nice ratings. Out of interest, what would we need to change/improve on in order for you to rate us 10/10 in the communications and booking systems category?
Best Wishes,
Katie
Treatment Coordinator
Katie –
I come all the way from Battersea because I trust the high standards of the treatment and because of the charm of the receptionists – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Guy – 19 May 18
Dear Guy,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very good – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 9/10 – How happy are you to recommend us to friends & family?
John – 19 May 18
Dear John,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent and good to see a few more comfortable chairs. Thank you. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Frances Davies – 18 May 18
Dear Frances,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Always good – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Diane – 18 May 18
Dear Diane,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Nirvana! :-) Who says that about a dentist visit?! All of you make the experience decidedly manageable, and I am ever so pleased to say that I have been coming to you for some 25 years. Keep up the stellar work. 'A+' – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Marcel – 18 May 18
Dear Marcel,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
excellent! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Brigitte – 18 May 18
Dear Brigitte,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 9/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 7/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Jane – 18 May 18
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Andy – 18 May 18
Dear Andy,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
always a great team at Portmore ! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Suzanne – 18 May 18
Dear Suzanne,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
As always EXCELLENT! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Marilyn – 18 May 18
Dear Marilyn,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
The staff are good at what they do from receptionists to the nurses, As far as appointment notification I get messages saying my appointment is overdue even though i have already booked, but its not a big problem. – How would you describe your overall experience?
- 6/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
Cliff – 16 May 18
Dear Cliff,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Apologies for the appointment reminder that was not needed. Your appointment recalls have been corrected.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Pleasant and reassuringly professional. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Salvatore – 10 May 18
Dear Salvatore,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Brilliant and very informative. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Rosemary – 10 May 18
Dear Rosemary,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Good – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
Brian – 10 May 18
Dear Brian,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
Pleasant and professional. – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Chris Bradley – 10 May 18
Dear Chris,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent and painless – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Daniel – 10 May 18
Dear Daniel,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Great – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Christine – 10 May 18
Dear Christine,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Great – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 7/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Terry – 10 May 18
Dear Terry,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
With regards to your 7/10 for explanation of treatment, did you feel the explanation not detailed enough?
Best Wishes,
Katie
Treatment Coordinator
Katie –
I was impressed the very first time I walked in to your surgery. By the greetings , the treatment and the waiting area. I was offered coffee, which I loved. Really happy with all aspects of this practice. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Zara – 09 May 18
Dear Zara,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Continued excellent overall service and attention to detail. Many thanks for all aspects of my dental care, especially to Dr Lara Kriek and her excellent support team. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Dr Martin Ling – 08 May 18
Dear Martin,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
As usual a good visit. Come from Eastbourne so would not travel if service was bad. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Marilyn (Mal) – 08 May 18
Dear Marilyn,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 8/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 9/10 – How happy are you to recommend us to friends & family?
Kellie – 08 May 18
Dear Kellie,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 7/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 6/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 7/10 – How happy are you to recommend us to friends & family?
Loraine – 08 May 18
Dear Lorraine,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
I was disappointed to note that you rated us 6/10 for your welcome into the practice, what would we need to improve upon in order for you to rate us 10/10?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 9/10 – How happy are you to recommend us to friends & family?
Warren – 04 May 18
Dear Warren,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
With regards to your rating of 8/10 for explanation of treatment, did you feel the explanation not detailed enough?
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Michael – 03 May 18
Dear Michael,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 5/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
anon – 03 May 18
Dear Estelle,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Best Wishes,
Katie
Treatment Coordinator
Katie –
As always, friendly, efficient and professional. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Derek Turner – 03 May 18
Dear Derek,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
Finlay – 02 May 18
Dear Finlay,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the nice ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Robert – 02 May 18
Dear Robert,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Always a pleasure to attend Portmore. Polite and very competent professional staff. I feel I am getting first class treatment and have no worries about the standard and quality of it. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Denis – 02 May 18
Dear Denis,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Lorraine – 02 May 18
Dear Lorraine,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Gavin – 02 May 18
Dear Gavin,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Ian – 02 May 18
Dear Ian,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 8/10 – How useful are our communications and booking systems?
- 6/10 – How well did we keep to time today?
- 6/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Mark – 02 May 18
Dear Mark,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
I was disappointed to note that you rated us 6/10 for your welcome into the practice, what would we need to improve upon in order for you to rate us 10/10?
Best Wishes,
Katie
Treatment Coordinator
Katie –
My husband has been a client for 30 years and me for probably more than 20. We have great respect for, and faith in, John and the team. – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 7/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Coyne – 02 May 18
Dear Catherine,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 5/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Thomas – 02 May 18
Dear Thomas,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Deborah – 01 May 18
Dear Deborah,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Mo – 01 May 18
Dear Mo,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 9/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 9/10 – How happy are you to recommend us to friends & family?
Roger – 28 Apr 18
Dear Roger,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very pleasant despite the two fillings!! – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How happy are you to recommend us to friends & family?
David – 27 Apr 18
Dear David,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 8/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
Daiva – 27 Apr 18
Dear Daiva,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
Exceptional – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Karin – 27 Apr 18
Dear Karin,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
In terms of the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Gillian – 26 Apr 18
Dear Gillian,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Raj – 26 Apr 18
Dear Raj,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Trustworthy Reviews
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