Portmore Dental Office Reviews
Based on 3914 reviews and 3914 ratings our customers rate us 9.7/10.
- 9/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Christopher – 19 Jun 18
Dear Chris,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Regarding your 8/10 rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Appointment was delayed due to unforeseen IT issues. Otherwise excellent as always. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 5/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Chris – 19 Jun 18
Dear Chris,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Always a pleasure to visit the practice. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Brian – 16 Jun 18
Dear Brian,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Jacqueline Walpole – 16 Jun 18
Dear Jacqueline,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Really good as this was an emergency appointment – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Jeanine – 15 Jun 18
Dear Jeanine,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very friendly, welcoming and totally professional – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Graham – 15 Jun 18
Dear Graham,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very Good – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 9/10 – How happy are you to recommend us to friends & family?
Rosalie – 15 Jun 18
Dear Rosalie,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 8/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
James – 15 Jun 18
Dear James,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 9/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 9/10 – How happy are you to recommend us to friends & family?
Malgorzata – 14 Jun 18
Dear Malgorzata,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Louise – 14 Jun 18
Dear Louise,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
As expected from my fab dentists Good x – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Jessica – 14 Jun 18
Dear Jessica,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How happy are you to recommend us to friends & family?
Nigel – 14 Jun 18
Dear Nigel,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the nice ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very welcoming – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Mignonne – 14 Jun 18
Dear Mignonne,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
John – 14 Jun 18
Dear John,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Quick, effective and efficient treatment by very courteous staff. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Ellis – 11 Jun 18
Dear Ellis,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Great as always. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Philip – 11 Jun 18
Dear Philip,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very informative and put my mind at rest. At least for the moment! – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
Yvonne – 11 Jun 18
Dear Yvonne,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 8/10 – How useful are our communications and booking systems?
- 7/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Debra – 11 Jun 18
Dear Debra,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Susan – 08 Jun 18
Dear Susan,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Brian – 08 Jun 18
Dear Mr Munton,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
I will pass your feedback on to your treating clinician.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Always excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Elaine – 08 Jun 18
Dear Elaine,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very good, incredibly friendly reception staff and good dental experience – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 5/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Samantha – 08 Jun 18
Dear Samantha,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused. I will be sure to share your suggestion about the text updates with the team.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Wonderful treatment as ever with Sue – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Keith Wallis – 05 Jun 18
Dear Keith,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Kam Koonar – 05 Jun 18
Dear Kam,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Terence – 04 Jun 18
Dear Terence,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
With regards to your 8/10 rating for our communications and booking systems, what would we need to change/improve on, in order for you to rate us 10/10?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Oliver – 02 Jun 18
Dear Oliver,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
hugely impressive – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Paul – 01 Jun 18
Dear Paul,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent. – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Patrick – 01 Jun 18
Dear Patrick,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Regarding your 8/10 rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very good staff and weldone for your experience. – How would you describe your overall experience?
- 7/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
- 8/10 – How happy are you to recommend us to friends & family?
Moustapha – 01 Jun 18
Dear Moustapha,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
With regards to your comment about our fees - let me explain. Our fees are calculated after addressing a number of variables - 1) Viewing pay scales of other practices who offer similar treatments - 2) Taking into account the training and vast experience of our clinicians 3) the standard/level of care that we provide 4) the quality of materials used 5) the technological innovation available at the practice.
Our aim is not to compete with other practice's on cost, but to provide the very highest standard of care/dentistry possible whilst continuing to invest in team training / development and innovation.
We do understand that this may be out of reach for some patients. This is why we offer a monthly membership plan to enable clients to budget monthly for their routine care whilst enjoying healthy discounts of any treatment they may require. We also offer extended payment options for patients undergoing lengthier courses of treatment.
I do hope that explains things, as ever, I am very happy to chat more with you should you wish.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Pleasant – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Paul – 01 Jun 18
Dear Paul,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Christine – 01 Jun 18
Dear Christine,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Rebecca – 31 May 18
Dear Rebecca,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Amazing, staff are very welcoming and professional. – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Reinaldo – 30 May 18
Dear Reinaldo,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
I’ve had bad experience in the past with dentist and I don’t like going but it’s getting easier now and I’m not so nervous . – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Mark – 30 May 18
Dear Mark,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Good – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Kerry – 30 May 18
Dear Kerry,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Toby – 30 May 18
Dear Toby,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
David Parsons – 30 May 18
Dear David,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Lovely team! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Brigita – 29 May 18
Dear Brigita,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent experience – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Elizabeth – 29 May 18
Dear Elizabeth,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the nice comment. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Comforting – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Karen – 27 May 18
Dear Karen,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
excellent – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 9/10 – How happy are you to recommend us to friends & family?
Patrick – 25 May 18
Dear Patrick,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
With regards to your 8/10 rating for our communications and booking systems, what would we need to change/improve on, in order for you to rate us 10/10?
Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent as always – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Janet – 24 May 18
Dear Janet,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
I have made a note on your chart about your preference for appointment confirmation messages after you have made each new appointment.
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very good! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Lynn – 24 May 18
Dear Lynn,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Excellent, as always ! John & the team always do a proper job. – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 9/10 – How happy are you to recommend us to friends & family?
Howard – 24 May 18
Dear Howard,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
In terms of the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?
Best Wishes,
Katie
Treatment Coordinator
Katie –
Very good - care given to ask before things happened and everything was explained – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Andrea – 23 May 18
Dear Andrea,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Two and three quarter hours in the chair is a long time but Lara and her dental nurse were so kind and explained each stage as we went with a break in the middle. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Sue – 23 May 18
Dear Sue,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Hiroko – 23 May 18
Dear Hiroko,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
As good as ever and love the new waiting area! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Lesley – 23 May 18
Dear Lesley,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Curtis – 23 May 18
Dear Curtis,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Good. We are confident that are teeth are well looked after – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – How did you rate the comfort of your treatment today?
- 10/10 – How happy are you to recommend us to friends & family?
Linda – 23 May 18
Dear Linda,
Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.
Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!
Best Wishes,
Katie
Treatment Coordinator
Katie –
Trustworthy Reviews
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