Amazing and relaxed – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Faultless service. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

First Class as always – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

As good as a visit to the dentist can be! I very much appreciated being seen so quickly for my minor emergency (cap came of an implant and needed to be glued back) Everyone in the practice is very pleasant. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

I appreciate the professional, gentle and friendly treatment, the explanations which are clear and helpful and all the very pleasant staff involved in reception. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Excellent – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

As always a warm and friendly welcome at reception, treatment thorough and efficient another good experience at portmore dentists, Ann. Arran – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

The cost of the dental hygienist is far too expensive. I was taken aback to be charged £70 for a 15 minute appointment. Jess got in at 2.05 and was out by 2.18. £70 for 15 minutes equates to £280 for an hour - this is more than a private surgeon charges. Had we taken Jess to the hygienist at the orthodontist upstairs, it would have been substantially cheaper. The charges need to be clearly displayed in the practice, particularly since the cost is almost double of what any other dentist surgery charges. I am very unhappy. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 7/10 – How well did we keep to time today?
• 7/10 – How did you rate your welcome into the practice today?
• 5/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 0/10 – How happy are you to recommend us to friends & family?

I was referred to your surgery for specialist treatment. So I would not recommend it to my family as we have an excellent dental practice nearby. The last question in your survey is not really applicable in my case. – How would you describe your overall experience?

• 9/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 5/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

I think that the care and time I was given and reassurance through the procedure was excellent. I was very happy with the overall care – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

V Good – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

Romana and Mr Brazier were 11/10 on the day, very very good and so please pass on my thanks. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Expensive – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Exceeded my expectations – How would you describe your overall experience?

• 9/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Good – How would you describe your overall experience?

• 8/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Great! Thanks 😄 – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Excellent – How would you describe your overall experience?

• 9/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

Great – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 7/10 – How useful are our communications and booking systems?
• 4/10 – How well did we keep to time today?
• 8/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?

Fantastic, we all enjoy our visits. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 9/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Good but husband s appt with hygienist got ‘lost’ so time wasted – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Satisfactory. However thought the hygienist rushed it a bit. Appt not kept to time. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 4/10 – How well did we keep to time today?
• 6/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 7/10 – How did you rate the comfort of your treatment today?
• 7/10 – How happy are you to recommend us to friends & family?

Very friendly and professional staff which is very comforting which takes away any nervous feelings – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 8/10 – If treatment has been recommended today how well was it explained?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

Very good and she was respectful of my nervousness. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Good – How would you describe your overall experience?

• 9/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 8/10 – How did you rate your welcome into the practice today?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 6/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Ten out of ten. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

excellent – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 8/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Great overall experience. Very friendly staff. – How would you describe your overall experience?

• 8/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?

Excellent as always. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Excellent – How would you describe your overall experience?

• 9/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 9/10 – How did you rate the comfort of your treatment today?
• 9/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 10/10 – How useful are our communications and booking systems?
• 7/10 – How well did we keep to time today?
• 8/10 – How did you rate your welcome into the practice today?
• 9/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 7/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Portmore Dental is a pleasure to visit! The care is top notch, the admin team is super efficient and welcoming and the interior classy and appealing. Thumbs up all round. – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

As always - excellent – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

• 7/10 – How useful are our communications and booking systems?
• 8/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 8/10 – How did you rate the comfort of your treatment today?
• 8/10 – How happy are you to recommend us to friends & family?

Very Good – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 9/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Very good, friendly and professional – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Excellent – How would you describe your overall experience?

• 8/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 9/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?

Very friendly, great approach and hopefully we can do something together, sadly that does depend on the finances - thank you all for your time yesterday - Marcus – How would you describe your overall experience?

• 10/10 – How useful are our communications and booking systems?
• 10/10 – How well did we keep to time today?
• 10/10 – How did you rate your welcome into the practice today?
• 10/10 – If treatment has been recommended today how well was it explained?
• 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
• 10/10 – How did you rate the comfort of your treatment today?
• 10/10 – How happy are you to recommend us to friends & family?