Portmore Dental Office reviews and feedback - independently hosted by CustomerSure

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Dear Kerry,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 09 Jan 18

Excellent – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Vickie – 08 Jan 18

Dear Vickie,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 08 Jan 18

Very good – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Derek – 08 Jan 18

Dear Derek,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 08 Jan 18

Lois was very helpful and informative as usual - thank you – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Natalie – 07 Jan 18

Dear Natalie,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 08 Jan 18

Very good – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Michael – 05 Jan 18

Dear Michael,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 08 Jan 18

Very good – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Michael – 05 Jan 18

Overall very good indeed and wouldn’t go anywhere else!! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Rebecca – 05 Jan 18

Dear Rebecca,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 08 Jan 18

Very professional – How would you describe your overall experience?

8/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

Kally – 04 Jan 18

Dear Kally,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

In terms of communications and booking systems in addition to the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,
Katie
Treatment Coordinator

Katie – 08 Jan 18

9/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

Julien – 04 Jan 18

Dear Julien,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?

Best Wishes,
Katie
Treatment Coordinator

Katie – 08 Jan 18

9/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
7/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

Alan James – 04 Jan 18

Dear Alan,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

I was disappointed to note that you rated us 7/10 for your welcome into the practice, what would we need to improve upon in order for you to rate us 10/10?

Best Wishes,
Katie
Treatment Coordinator

Katie – 08 Jan 18

Good as usual – How would you describe your overall experience?

9/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
8/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Simon – 04 Jan 18

Dear Simon,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

I was disappointed to note that you rated us 8/10 for your welcome into the practice, what would we need to improve upon in order for you to rate us 10/10?

Best Wishes,
Katie
Treatment Coordinator

Katie – 04 Jan 18

Always friendly & efficient. – How would you describe your overall experience?

8/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Judith – 03 Jan 18

Dear Judith,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

With regards to your 8/10 rating for our communications and booking systems, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,
Katie
Treatment Coordinator

Katie – 04 Jan 18

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
7/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Gerald – 03 Jan 18

Dear Gerald,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

With regards to your rating of 7/10 for explanation of treatment, did you feel the explanation not detailed enough?

Best Wishes,
Katie
Treatment Coordinator

Katie – 03 Jan 18

Excellent. Always treated well and kindly by DR John Brazier and his colleagues at Portmore. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

David Parsons – 03 Jan 18

Dear David,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 03 Jan 18

Had to finalise paperwork and pay costs - all very helpful no problems at all. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Julie – 03 Jan 18

Dear Julie,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 03 Jan 18

Fantastic welcome from Mandy. Great check up with John. Sue was great too but her water cleaning machine my sensitive teeth did not like, was quite painful. However the overall treatment as always was top notch. – How would you describe your overall experience?

8/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
7/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Hazel – 24 Dec 17

Dear Hazel,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Out of interest, do you have any feedback with how our new patient lounge could be improved?

Best Wishes,
Katie
Treatment Coordinator

Katie – 02 Jan 18

Very pleased. Also appreciative of getting in on short notice. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Jim – 22 Dec 17

Dear Jim,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 02 Jan 18

Another excellent experience. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
8/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Ben – 22 Dec 17

Dear Ben,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Best Wishes,
Katie
Treatment Coordinator

Katie – 02 Jan 18

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Robert – 22 Dec 17

Dear Robert,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 02 Jan 18

7/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
8/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
7/10 – How happy are you to recommend us to friends & family?

John – 22 Dec 17

Dear John,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Out of interest, what would we need to improve on in order for you to rate us 10/10 in all areas?

Katie
Treatment Coordinator

Katie – 22 Dec 17

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

Warren – 21 Dec 17

Dear Warren,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 21 Dec 17

Excellent,knowledgeable,and reliable service – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Michael – 21 Dec 17

Dear Michael,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 21 Dec 17

Excellent – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Edna – 20 Dec 17

Dear Edna,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 21 Dec 17

It is never a problem visiting you. – How would you describe your overall experience?

9/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
6/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Philip – 20 Dec 17

Dear Philip,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

We are disappointed to hear that you are not a fan of the improvements we have made to our patient lounge. Out of interest, can you tell us what it is specifically that you do not like?

Best Wishes,

Katie
Treatment Coordinator

Katie – 20 Dec 17

I'm a very nervous patient so the female dentist who removed my stitches in what could have been a really uncomfortable situation put me completely at ease by explaining everything to me. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Alexis – 19 Dec 17

Dear Alexis,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 21 Dec 17

Very calming and professoonal – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
8/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Anthony – 19 Dec 17

Dear Anthony,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

In terms of the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,
Katie
Treatment Coordinator

Katie – 21 Dec 17

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Toby – 19 Dec 17

Dear Toby,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

In terms of the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,

Katie
Treatment Coordinator

Katie – 19 Dec 17

It's always great - I travel down from London to see you, with is a massive pain but worth the trip. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Fiona – 19 Dec 17

Dear Fiona,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 19 Dec 17

Ladies in reception and assisting Mr styger are lovely kind helpful and very efficient as is Mr styger himself, dealing with problem teeth can be a worrying experience but they all make it a stress free and painfree experience as possible – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Ann Arran – 19 Dec 17

Dear Arran,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 19 Dec 17

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
8/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Derek – 18 Dec 17

Dear Derek,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

We are happy to say we have redecorated our patient lounge to optimise our patients' comfort and experience while at the practice.

Best Wishes,

Katie
Treatment Coordinator

Katie – 19 Dec 17

Amazing – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Julie – 15 Dec 17

Dear Julie,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 19 Dec 17

Excellent, friendly, professional, caring are some of the words that came to mind during my Portmore experience - well done and keep up the very high standards you've made the norm at Portmore. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Cornelius – 15 Dec 17

Dear Cornelius,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 19 Dec 17

Outstanding! Johan goes above & beyond to do his best! We had a few wee problems but he was fantastic and now I have shiny nashers for Christmas , excellent! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Fiona – 15 Dec 17

Dear Fiona,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 15 Dec 17

8/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Sinead – 15 Dec 17

Dear Sinead,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

With regards to your 8/10 rating for our communications and booking systems, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,

Katie
Treatment Coordinator

Katie – 15 Dec 17

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Christopher – 15 Dec 17

Dear Christopher,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 15 Dec 17

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
6/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Barbara – 14 Dec 17

Dear Barbara,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

In terms of the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,

Katie
Treatment Coordinator

Katie – 15 Dec 17

It was the usual friendly cheerful visit. Very well done. – How would you describe your overall experience?

9/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

James – 14 Dec 17

Dear James,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

In terms of the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,
Katie
Treatment Coordinator

Katie – 14 Dec 17

Good – How would you describe your overall experience?

8/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

Maritza Giblin – 14 Dec 17

Dear Maritza,

Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.

With regards to your rating for our communications and booking systems, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,

Katie
Treatment Coordinator

Katie – 14 Dec 17

8/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

Janet – 14 Dec 17

Dear Janet,

Thank you for taking the time to give us feedback, it is much appreciated and really does help us to improve the service we offer to our patients.

With regards to your rating for our communications and booking systems, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,

Katie
Treatment Coordinator

Katie – 14 Dec 17

First Class throughout. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Cavin Gaffney – 13 Dec 17

Dear Cavin,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,
Katie
Treatment Coordinator

Katie – 14 Dec 17

Highly professional. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Colin – 13 Dec 17

Dear Colin,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

Excellent,as usual – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Geoff – 12 Dec 17

Dear Geoff,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

Very good. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
6/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

Sarah – 12 Dec 17

Dear Sarah,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Julie – 12 Dec 17

Dear Julie,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

Excellent – How would you describe your overall experience?

9/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Theresa – 11 Dec 17

Dear Theresa,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

Excellent treatment and patient care. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Chris – 11 Dec 17

Dear Chris,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Susan – 11 Dec 17

Dear Susan,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

In terms of the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Janette – 11 Dec 17

Dear Janette,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Brigitte – 11 Dec 17

Dear Brigitte,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients.

Thank you for the wonderful ratings. I am delighted to know that you are a happy patient!

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

Extremely good as always...exceptionally friendly and professional. The perfect combination – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
8/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Graham – 08 Dec 17

Dear Graham,

Thank you for taking the time to give us feedback. It is much appreciated and really does help us to improve the service we offer to our patients

In terms of the waiting area, what would we need to change/improve on, in order for you to rate us 10/10?

Regarding your rating for timekeeping, I am so sorry if we kept you waiting a little, we really do try our best to keep to time, however sometimes circumstances arise and we find ourselves running late. Huge apologies for any inconvenience caused.

Best Wishes,

Katie
Treatment Coordinator

Katie – 13 Dec 17

Portmore Dental Office Reviews

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