Portmore Dental Office Reviews
Based on 3914 reviews and 3914 ratings our customers rate us 9.7/10.
excellent – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Clive – 04 May 16

Hi Clive
Thank you for taking the time to give us such wonderful feedback.
Have a great day
Very best wishes
--
Nikki Berryman
Nikki Berryman –
Excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Frances Davies – 04 May 16

Hi Frances
Thank you for taking the time to give us such lovely feedback, so pleased that you are a happy patient.
We will look into changing the music up a bit :)
Have a great day
Very best wishes
--
Nikki Berryman
Nikki Berryman –
Excellent as usual – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Pauline – 04 May 16

Morning Pauline
Thank you for the wonderful feedback. So glad that you are a happy patient.
Have a great day.
Very best wishes
--
Nikki Berryman
Nikki Berryman –
Good – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Gladys – 04 May 16

Hi Gladys
Thank you for taking the time to give us your feedback - much appreciated.
Very pleased to know that you are a happy patient.
Have a great day
Very best
--
Nikki Berryman
Nikki Berryman –
Hate the hygienist, but it's nothing personal!! A necessary evil, and Dale is excellent!! Always nice when the dentist says that all is well. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 7/10 – How did you rate the comfort of your treatment today?
Judith – 29 Apr 16

Hi Judith
Thank you for taking the time to complete our survey, it really does enable us to improve our service to our patients.
Thank-you also for you lovely comment about Dayle, he's a great Therapist, so conscientious and a great addition to our team.
Have a wonderful day.
Very best wishes
--
Nikki Berryman
Nikki Berryman –
very good, a competent and freindley practice and staff – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Marilyn – 29 Apr 16

Hi Marilyn
Thank you so much for taking the time to complete our survey, it helps us to improve our service to our patients.
Thank you also for the wonderful feedback, so glad you are a happy patient.
We will make sure we get some sugar free mints again!
Have a great day
Very best wishes
--
Nikki Berryman
Nikki Berryman –
As good as going to the dentist can be – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
Ron – 28 Apr 16

Morning Ron
Thank you for taking the time to complete our survey. It helps us to improve the service to our patients. It's wonderful to read your great feedback, we are so pleased that you are a happy patient.
Have a great day
Very best
--
Nikki Berryman
Nikki Berryman –
Very caring and professional with lots of kindness – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Lesley – 27 Apr 16

Hi Lesley
Thank you for taking the time to complete the feedback form, it is much appreciated, thank you also for your wonderful comments, glad to hear that you are a happy patient.
Very best wishes
--
Nikki Berryman
Practice Manager
Nikki Berryman –
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
emily forward – 22 Apr 16

Hi Emily
Thank you for taking the time to complete our survey, it's really valuable to us as this is how we improve our service to our patients.
I see you scored us 8/10 for 'comfort of treatment' - what do we need to do at your next visit for it to be 10/10?? (it is important to us that your treatment at the practice is as comfortable as possible).
Thanks again for giving us the feedback, it is much appreciated.
Very best wishes
--
Nikki Berryman
Business Development Manager
Nikki Berryman –
Excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
stuart herring – 22 Apr 16

Hi Stuart
Thank you for taking the time to complete our survey and for the wonderful feedback!
So pleased that you are a happy patient :)
Have a wonderful day.
Very best wishes
--
Nikki Berryman
Business Development Manager
Nikki Berryman –
Fantastic experience, great advice and made to feel really relaxed! Reception were amazing and really helpful in arranging my next appointment. 10/10 – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Ross Redman – 21 Apr 16

Hi Ross
Thank you for taking the time to complete our survey and for the wonderful feedback!!
I'm so very glad that you are a happy patient, long may it continue!
Have a great week.
Very best wishes
--
Nikki Berryman
Business Development Manager
Nikki Berryman –
Very good – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 7/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
melanie – 21 Apr 16

Hi Mel
Thank you so much for taking the time to give us feedback, we rely on this to help us to improve the service we provide for our patients.
You mentioned a better explanation of treatment options would be useful, can we arrange a convenient time for a phone-call with our Treatment Coordinator to discuss this? I just want to make sure you are 100% happy with the treatment that we have recommended and that you fully understand the risks & benefits involved.
Thanks again for taking the time to complete the survey, it is much appreciated.
Very best wishes
--
Nikki Berryman
Business Development Manager
Nikki Berryman –
Dental excellent loung seating terrible reception girls first class – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 6/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 4/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
Anthony – 20 Apr 16

Hi Anthony
Thank you for your feedback, it is very much appreciated.
Regarding the seating in the patient lounge, we are looking to get the whole waiting area refurbished in the late Summer. With that in mind, what aspect of the seating do you not like?
Very best
--
Nikki Berryman
Nikki Berryman –
Fantastic - thank you – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Elaine – 20 Apr 16

Hi Elaine
Thank you so much for your wonderful feedback, we really do appreciate it!
Have a great day
Very best wishes
--
Nikki Berryman
Nikki Berryman –
Overall very pleasant (as pleasant as a dental appointment can be). Friendly staff and consultants – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 6/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
Kanwaldeep Koonar – 20 Apr 16

Hi Kanwaldeep
Thank you for taking the time to give us your feedback - it is much appreciated.
I see that you rated us 6/10 for timekeeping - huge apologies if we kept you waiting yesterday, sometimes there is a 'knock-on effect' to our whole day if our first patients arrive a little late.
We try wherever possible to run on time - I do hope this did not cause you any inconvenience.
Have a wonderful day
Very best
--
Nikki Berryman
Nikki Berryman –
- 8/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 6/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
Michael – 19 Apr 16
I felt very comfortable and reassured re my Dentist and also the Hygienist. I know sometimes people are late with their appointments which has a "knock-on effect" and I know this cannot be helped, but I always come away satisfied. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Joyce Hammond – 19 Apr 16

Hi Joyce
Thank you for your lovely feedback - it is much appreciated.
Yes, sometimes there is an unavoidable 'knock on' effect when patients run late - so nice to hear that you understand this, we try and 'catch-up' wherever possible as we hate to keep our patients waiting!
Glad that you are a happy patient :)
Very best wishes
--
Nikki Berryman
Nikki Berryman –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Pauline – 19 Apr 16

Hi Pauline
Thank you for your wonderful feedback - so glad that you are a happy patient.
Very best wishes
--
Nikki Berryman
Nikki Berryman –
Everyone is very friendly, professional and helpful – How would you describe your overall experience?
- 7/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 5/10 – How did you rate the comfort of your treatment today?
John – 19 Apr 16

Hi John
Thank you for your feedback today - it is much appreciated and helps us to improve our service to our patients.
I would really like to discuss your 'pain-free' comments with you in a bit more detail - please let me know when you are free for a phone-call, I just want to make sure you are comfortable, happy and 'pain-free' in the future.
Very best wishes
--
Nikki Berryman
Nikki Berryman –
very good – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Jill – 19 Apr 16

Hi Jill
Thank you for your wonderful feedback - glad to know you are a happy patient.
Very best wishes
--
Nikki Berryman
Nikki Berryman –
I felt reassured by the friendly and very professional service. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Salvatore Dilena – 19 Apr 16
- 6/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 6/10 – How did you rate your welcome into the practice today?
- 6/10 – If treatment has been recommended today how well was it explained?
- 6/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Nicola – 18 Apr 16

Good Morning Nicola
Thank-you for taking the time to complete our customer feedback form, all feedback is greatly appreciated as it allows us to improve the service we provide for our patients.
We strive for excellence at the practice at all times, what do we need to do to ensure a 10/10 rating in all areas in the future?
--
Nikki Berryman
Business Development Manager
Nikki Berryman –
It is very good – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Susan – 15 Apr 16
John Brazier has been my dentist for over 25 years and I would never dream of changing practices. However in spite of dental plan I feel £800 is very expensive for a replacement crown! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Denise – 15 Apr 16
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
Jacqui – 15 Apr 16
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Simon – 15 Apr 16
very good – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Kevin – 14 Apr 16
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
Mavis – 13 Apr 16
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Ian – 13 Apr 16

Hi Ian
Thank you so much for your wonderful feedback. So pleased that you are a happy patient :)
Very best
Nikki
--
Nikki Berryman
Nikki Berryman –
Very pleased. As always. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
David – 13 Apr 16
Great – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Michael – 13 Apr 16

Hi Michael
Thank you for taking the time to complete the survey - we really appreciate the feedback and I am delighted to see you have given us 10/10 in all areas, thank you.
The patient bathroom was designed as a mixed bathroom when the building was constructed a few years ago. Unfortunately we do not have the space to create seprarate bathrooms, we do have a disabled bathroom downstairs so if you would feel more comfortable using this, please do let me know. I hope this helps.
Thank you again for the wonderful feedback, it's always great to hear from a happy patient.
Very best wishes
Nikki
--
Nikki Berryman
Nikki Berryman –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Andrew – 01 Apr 16
Marvellous ! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Stephen – 31 Mar 16
Test – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
lorraine – 31 Mar 16
Usual excellent experience at Portmore! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Keith – 21 Mar 16
Very good – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 8/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 8/10 – How did you rate the comfort of your treatment today?
Robert – 21 Mar 16
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Christa – 20 Mar 16
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Sune – 17 Mar 16
Very good, friendly staff and a nice environment. – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 7/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
Robert – 17 Mar 16
John Brazier explained what he was going to do, and all the way through my treatment kept asking "...how I felt, ... did I feel any pain ... was I comfortable" and amazingly has put my broken tooth together again after retrieving the chip from my upper lip. – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Rosalie McTaggart – 17 Mar 16
Good, as always. – How would you describe your overall experience?
- 8/10 – How useful are our communications and booking systems?
- 7/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
James – 17 Mar 16

Good morning James,
Thank you for your feedback. We will certainly look into allowing us to send appointments via Google calender for yours and other patients convenience.
Kind regards
--
Lorraine Hills
Naomi Maynard –
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
Rosa – 14 Mar 16
Excellent – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Anthony – 10 Mar 16
Very good with friendly staff – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 6/10 – How well did we keep to time today?
- 8/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
Kathryn – 09 Mar 16

Good morning Kathryn,
Thank you for your feedback. We apologise that you were kept waiting at your recent appointment. We will try our best to ensure you are not kept waiting at future appointments.
--
Lorraine Hills
Naomi Maynard –
Very good – How would you describe your overall experience?
- 7/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Mark – 08 Mar 16
Excellent! – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 10/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Debbie – 08 Mar 16
Very good – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 9/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
James – 08 Mar 16
Very good. Naomi was particularly attentive, caring and informative. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 8/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Ellis – 08 Mar 16
good – How would you describe your overall experience?
- 9/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 9/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 9/10 – How did you rate the comfort of your treatment today?
Susan – 29 Feb 16
Reception staff are consistently welcoming and friendly. The treatment today by Mr Eben was painless and trouble free, and very well executed. Very calming dental nurse. – How would you describe your overall experience?
- 10/10 – How useful are our communications and booking systems?
- 9/10 – How well did we keep to time today?
- 10/10 – How did you rate your welcome into the practice today?
- 10/10 – If treatment has been recommended today how well was it explained?
- 10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
- 10/10 – How did you rate the comfort of your treatment today?
Luciana – 25 Feb 16
Trustworthy Reviews
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