Portmore Dental Office reviews and feedback - independently hosted by CustomerSure

9/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
8/10 – How did you rate your welcome into the practice today?
8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
7/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

Elizabeth – 02 Sep 16

8/10 – How useful are our communications and booking systems?
8/10 – How well did we keep to time today?
8/10 – How did you rate your welcome into the practice today?
7/10 – If treatment has been recommended today how well was it explained?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
6/10 – How did you rate the comfort of your treatment today?
7/10 – How happy are you to recommend us to friends & family?

If I can say that going to the dentist is fantastic, it was. The Team is welcoming, friendly, professional and soothing. I was given the best options of treatment and finance and it is really sthaightfirwar,. I am extremely happy with the service provided. Thank you to you all. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Sergio – 02 Sep 16

Hi Sergio

Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for the lovely comments and wonderful ratings, I will pass this onto the team. We are so pleased to know that you are a happy patient.

Very best wishes

Nikki
--
Nikki Berryman

Nikki Berryman – 02 Sep 16

8/10 – How useful are our communications and booking systems?
6/10 – How well did we keep to time today?
8/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

Michael Watson – 02 Sep 16

Excellent - I don't think it could be improved! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Sarah – 02 Sep 16

Hi Sarah

Thank you for your feedback, it is much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Have a great weekend.

Best wishes
--
Nikki Berryman

Nikki Berryman – 02 Sep 16

Mine was a painful experience as I had implants but Dr. Styger did everything he could to make it less painful and apologising every time I flinched. He is a very good dentist and very charming, and I have recommended his implant treatment to a number of people. Gi – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
8/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Gloria – 02 Sep 16

Hi Gloria

Thank you for your feedback, it is much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for the lovely comments and wonderful ratings, I will pass this onto the team.

Have a great weekend

Best wishes

--
Nikki Berryman

Nikki Berryman – 02 Sep 16

9/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Thomas – 02 Sep 16

10/10 – How useful are our communications and booking systems?
8/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
8/10 – How did you rate the comfort of your treatment today?
8/10 – How happy are you to recommend us to friends & family?

Gillian – 02 Sep 16

Hi Gillian

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Have a great weekend

Best wishes
--
Nikki Berryman

Nikki Berryman – 02 Sep 16

very good indeed ,except I was charged £104 for cleaning which took 15 minutes ! that is £400 an hour rate ,it may be reasonable for many but I am retired now and it is equal to one week of pension ! I have to stop doing this now . – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Sam – 01 Sep 16

Morning Mr Mackee

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we provide for our patients.

I will call you this morning to discuss your feedback in more detail, however, the total fee charged was not just for a cleaning it was for your dental treatment as well.

Thank you again

Very best wishes
--
Nikki Berryman

Nikki Berryman – 02 Sep 16

As always... impeccable! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Marcel – 29 Aug 16

Morning Marcel

Thank you for taking the time to give us your feedback, it it much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and your very kind comments, we are so pleased to know that you are a happy patient.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 30 Aug 16

Great! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Lynn – 27 Aug 16

Morning Lynn

Thank you for taking the time to give us your feedback, it it much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for your very kind comments, we are so pleased to know that you are a happy patient.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 30 Aug 16

Wonderful, have been attending here for around 30 years – How would you describe your overall experience?

9/10 – How useful are our communications and booking systems?
7/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
7/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Andrea – 25 Aug 16

Hi Andrea

Hope you are well.

Just to follow-up on your comments about mobile phone usage in the waiting area.

The team discussed this at length at our meeting this week. We agreed that it would be difficult and somewhat unfair for us to ban our patients from using their mobile phones in the waiting area, a lot of patients use their phones to access work emails and often work when waiting for their appointments. What we can do however, is ask that patients step outside into the hall if they need to make a phone-call.

Hope this helps.

Best wishes
--
Nikki Berryman

Nikki Berryman – 07 Sep 16

Morning Andrea

Thank you for taking the time to give us your feedback, it it much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for your very kind comments, we are so pleased to know that you are a happy patient. With regards to mobile phone usage, I will take these comments on board and we will discuss them at the next team meeting on 5th Sept.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 30 Aug 16

Friendly and excellent service by everyone I saw. I am specially grateful that my disability is noted and everything is done to put me at my ease. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Margaret Buckley – 25 Aug 16

Morning Margaret

Thank you for taking the time to give us your feedback, it it much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and your very kind comments, we are so pleased to know that you are a happy patient.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 30 Aug 16

If a hygienist appointment was 100% comfortable I guess it would be no good :-) – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
8/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Olof – 25 Aug 16

Morning Olof

Thank you for taking the time to give us your feedback, it it much appreciated and really does help us to improve the service we offer to our patients.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 30 Aug 16

Pleasant – How would you describe your overall experience?

9/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
9/10 – How happy are you to recommend us to friends & family?

David – 22 Aug 16

Morning David

Thank you for taking the time to give us your feedback, it it much appreciated and really does help us to improve the service we offer to our patients.

We are so pleased to know that you are a happy patient.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 30 Aug 16

Fantastic – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Terry – 22 Aug 16

Morning Terry

Thank you for taking the time to give us your feedback, it it much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for your very kind comment, we are so pleased to know that you are a happy patient.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 30 Aug 16

Having teeth out is not what I call a very pleasant experience and I was'nt looking forward to it but although it was a bit difficult to remove it my comfort was uppermost for which I was grateful. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
8/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Paulina – 22 Aug 16

Morning Paulina

Thank you for taking the time to give us your feedback, it it much appreciated and really does help us to improve the service we offer to our patients.

Thank you also for your very kind comments, we are so pleased to know that you are a happy patient.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 30 Aug 16

Ok – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
8/10 – How did you rate your welcome into the practice today?
8/10 – If treatment has been recommended today how well was it explained?
8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
8/10 – How did you rate the comfort of your treatment today?
5/10 – How happy are you to recommend us to friends & family?

Robert – 22 Aug 16

Afternoon Mr Lomas

Thank you for taking the time to give us your feedback, it is much appreciated and allows us to improve the service we offer to our patients.

With regards to advice from our Hygienist, as per our phone conversation a moment ago, I 100% take your feedback on board and will have a chat with Dvija. In the meantime, please do be assured that we have your best interests at heart and any information or advice given is designed to ensure that our patients keep their teeth and enjoy a healthy dentition for as long as possible.

Have a great day

With very best wishes

Nikki
--
Nikki Berryman

Nikki Berryman – 22 Aug 16

Very smooth – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Phillip – 22 Aug 16

Hi Phillip

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Very best wishes

Nikki
--
Nikki Berryman

Nikki Berryman – 22 Aug 16

9/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
6/10 – How did you rate the comfort of your treatment today?
8/10 – How happy are you to recommend us to friends & family?

Andrew – 22 Aug 16

Hi Mr Giles

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

I noted you rated us 6/10 for 'comfort', I would like to have a follow-up chat with you about this please; just to ensure that we understand your concerns and are able to make your future visits are 10/10 comfortable!! I have left a message with you today and if you could call me back at your earliest convenience I would be very grateful.

Very best wishes

Nikki

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Nikki Berryman

Nikki Berryman – 22 Aug 16

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

James – 22 Aug 16

Hi James

Thank you for taking the time to give us your feedback, it is much appreciated and allows us to improve the service we offer to our patients.

Thanks also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Very best

Nikki
--
Nikki Berryman

Nikki Berryman – 22 Aug 16

10/10 – How useful are our communications and booking systems?
5/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

James – 22 Aug 16

Afternoon James

Thank you for taking the time to give us your feedback, it is much appreciated and allows us to improve the service we offer to our patients.

I note you rated us 5/10 for time keeping. I see from our records that you arrived 5 mins early for our first joint appointment of the day, I think we kept you waiting a little for your second appointment, huge apologies if this was the case, we do try to run on time wherever possible as we appreciate how precious patients time is. We aim to improve this on your future appointments.

Very best wishes

Nikki
--
Nikki Berryman

Nikki Berryman – 22 Aug 16

excellent – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Anne – 22 Aug 16

Afternoon Anne

Thank you for taking the time to give us your feedback, it is much appreciated and really does allow us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and lovely comment, we are so pleased to know that you are a happy patient.

Very best wishes

Nikki
--
Nikki Berryman

Nikki Berryman – 22 Aug 16

Another pleasant and pain and stress free visit to Portmore Dental 😃 – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Jane – 12 Aug 16

Excellent – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Resi – 12 Aug 16

Hi Resi

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Have a great weekend.

Best wishes

--
Nikki Berryman

Nikki Berryman – 12 Aug 16

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Sarah – 11 Aug 16

Hi Sarah

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Have a great weekend

Best wishes

--
Nikki Berryman

Nikki Berryman – 12 Aug 16

Very good all staff very nice. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
8/10 – If treatment has been recommended today how well was it explained?
5/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Amy – 11 Aug 16

Hi Amy

Just a quick email to follow up on your query about having some bits and bob to hand to entertain our little patients when they visit the practice.

We have recently purchased some pens, crayons and colouring in books and have made these into gift bags for children who attend the practice - just a little something to keep them occupied if they are waiting.

Hope this helps

Very best wishes
--
Nikki Berryman

Nikki Berryman – 07 Sep 16

Hi Amy

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

With regards to children's toys/activities etc, good point, I will bring this up at the next team meeting.

Thanks again

Best wishes
--
Nikki Berryman

Nikki Berryman – 12 Aug 16

Lovely as always, but I would have liked to be able to take my tooth whitening gel away with me! No stock! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Jane – 11 Aug 16

Hi Jane

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

With regards to the whitening gel, we do usually keep a stock of this at the practice, it must just be a very popular few weeks for tooth whitening, I expect due to holiday season. If you give us a quick call in future we will always make sure we have some ready for you for when you next come in.

Have a lovely weekend

Best wishes
--
Nikki Berryman

Nikki Berryman – 12 Aug 16

Excellent, as always – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Shirley McAvoy – 11 Aug 16

Hi Shirley

Thank you for taking the time to give us your feedback, it is much appreciated and allows us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and kind comments, I'm so pleased to know that you are a happy patient.

Best wishes
--
Nikki Berryman

Nikki Berryman – 11 Aug 16

Excellent – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How happy are you to recommend us to friends & family?

Jacqui – 10 Aug 16

Hi Jacqui

Thank you for taking the time to give us your feedback, it is much appreciated and allows us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Best wishes
--
Nikki Berryman

Nikki Berryman – 11 Aug 16

Excellent - called in to your practice this morning and an appointment made for later in the day. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Julie – 08 Aug 16

Hi Julie

Thank you for taking the time to give us your feedback, it is much appreciated and allows us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and kind comments, I'm so pleased to know that you are a happy patient.

Best wishes
--
Nikki Berryman

Nikki Berryman – 11 Aug 16

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Millie – 08 Aug 16

Hi Millie

Thank you for taking the time to give us your feedback, it is much appreciated and allows us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Best wishes
--
Nikki Berryman

Nikki Berryman – 11 Aug 16

Great as ever! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Dillis – 06 Aug 16

Hi Dillis

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Have a great week.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 08 Aug 16

Good – How would you describe your overall experience?

9/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Sue – 06 Aug 16

Hi Sue

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 08 Aug 16

Staff always friendly and efficient. Pleasant and comfortable environment. I have a lot of confidence in standards of dentist and hygienists. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Kay – 05 Aug 16

Hi Kay

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and lovely comments, I'm so pleased to know that you are a happy patient.

Very best wishes
--
Nikki Berryman

Nikki Berryman – 08 Aug 16

Excellent. I have had some ghastly experiences over the years and Eben and his nurse (huge apologies but I have forgotten her name) are wonderfully caring, reassuring and efficient. For the first time I my life I come to the dental surgery trusting all will be well. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Sue – 04 Aug 16

Hi Sue

Thank you for taking the time to give us your feedback. It is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and your really kind comments, I will pass these onto Eben and his nurse. I'm so pleased to know that you are a happy patient.

Have a great day

Best wishes
--
Nikki Berryman

Nikki Berryman – 05 Aug 16

excellent, John Brazier is that elusive thing in a dentist, brilliant and it never involves pain! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Teresa – 04 Aug 16

Hi Teresa

Thank you for taking the time to give us your feedback. It is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings ad lovely comments, I'm so pleased to know that you are a happy patient.

Have a great day

Best wishes

--
Nikki Berryman

Nikki Berryman – 05 Aug 16

lovely caring, painfree treatment as always. I always recommend you!! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Joanne – 04 Aug 16

Hi Joanne

Thank you for taking the time to give us your feedback. It is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and comments, I'm so pleased to know that you are a happy patient.

Have a great day

Best wishes
--
Nikki Berryman

Nikki Berryman – 05 Aug 16

Excellent – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Leah hannon – 04 Aug 16

Hi Leah

Thank you for taking the time to give us your feedback. It is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Have a great day

Best wishes
--
Nikki Berryman

Nikki Berryman – 05 Aug 16

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Madeleine – 04 Aug 16

Hi Madeline

Thank you for taking the time to give us your feedback. It is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings, I'm so pleased to know that you are a happy patient.

Have a great day

Best wishes
Nikki Berryman

Nikki Berryman – 05 Aug 16

9/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
8/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
6/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Frances – 04 Aug 16

Hi Frances

Thank you for taking the time to give us your feedback. It is much appreciated and helps us to improve the service we offer to our patients.

Have a great day

Best wishes
--
Nikki Berryman

Nikki Berryman – 05 Aug 16

I am really not keen about dentists and dental treatment but when I have to go to one it will always be to the good people of Portmore. You have always been welcoming, sensitive to my situ (eg gag reflex) and you do a top job. My teeth have never been so good – How would you describe your overall experience?

8/10 – How useful are our communications and booking systems?
8/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
8/10 – If treatment has been recommended today how well was it explained?
8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
8/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

John – 02 Aug 16

Hi John

Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we provide for our patients.

Thank you also for the wonderful comments, I will pass these onto the team. I'm so pleased to know that you are a happy patient.

Have a great day

With best wishes
--
Nikki Berryman

Nikki Berryman – 04 Aug 16

As good and relaxing as any trip to the dentist can be...... Really appreciated Dale's empathy with my fear! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Patricia – 31 Jul 16

Hi Patricia

Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we provide for our patients.

Thank you also for the kind comments about Dayle, I will pass these on.

Have a great day

With best wishes
--
Nikki Berryman

Nikki Berryman – 04 Aug 16

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Frances – 30 Jul 16

Hi Fran

Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we provide for our patients.

Have a great day

With best wishes
--
Nikki Berryman

Nikki Berryman – 04 Aug 16

excellent – How would you describe your overall experience?

9/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
8/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How happy are you to recommend us to friends & family?

David – 29 Jul 16

Hi David

Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we provide for our patients.

Thank you also for the kind comment, I will pass this onto our team.

Have a great day

With best wishes
--
Nikki Berryman

Nikki Berryman – 04 Aug 16

As good as a dentist visit can be! – How would you describe your overall experience?

9/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
9/10 – If treatment has been recommended today how well was it explained?
9/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
9/10 – How did you rate the comfort of your treatment today?
8/10 – How happy are you to recommend us to friends & family?

Gillian – 29 Jul 16

Hi Gillian

Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve the service we provide for our patients.

Have a great day

With best wishes
--
Nikki Berryman

Nikki Berryman – 04 Aug 16

Great – How would you describe your overall experience?

8/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
8/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Katy – 29 Jul 16

Hi Katy

Thank you for taking the time to give us your feedback, it is much appreciated and really does help us to improve our services.

Have a great day

With best wishes
--
Nikki Berryman

Nikki Berryman – 04 Aug 16

always good! – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
10/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Paula – 28 Jul 16

Hi Paula

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and kind comments, I will pass this onto the team. I'm so pleased to know that you are a happy patient.

Best wishes
--
Nikki Berryman

Nikki Berryman – 28 Jul 16

Very knowledgable and informative. – How would you describe your overall experience?

10/10 – How useful are our communications and booking systems?
8/10 – How well did we keep to time today?
10/10 – How did you rate your welcome into the practice today?
10/10 – If treatment has been recommended today how well was it explained?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
10/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Douglas – 28 Jul 16

Hi Douglas

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

Thank you also for the wonderful ratings and kind comments, I will pass this onto the team. I'm so pleased to know that you are a happy patient.

Best wishes
--
Nikki Berryman

Nikki Berryman – 28 Jul 16

9/10 – How useful are our communications and booking systems?
9/10 – How well did we keep to time today?
9/10 – How did you rate your welcome into the practice today?
10/10 – How do you rate the patient lounge in terms of cleanliness, relaxation and calm?
7/10 – How did you rate the comfort of your treatment today?
10/10 – How happy are you to recommend us to friends & family?

Clive – 28 Jul 16

Hi Clive

Thank you for taking the time to give us your feedback, it is much appreciated and helps us to improve the service we offer to our patients.

I note that you rated us 7/10 for comfort of treatment - did you find the treatment uncomfortable? What could we have done to make the experience better for you? Your thoughts would be appreciated and valued, I want to make sure that if you have treatment with us again, then your experience is as pain-free as possible.

Best wishes

--
Nikki Berryman

Nikki Berryman – 28 Jul 16

Portmore Dental Office Reviews

Based on 3847 reviews and 3847 ratings our customers rate us 9.7/10.

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